Job Summary:
The store attendant is responsible for ensuring exceptional customer service and maintaining the overall efficiency and cleanliness of the store. They will assist customers in finding products, handle transactions, and restock shelves. The store attendant will contribute to creating a positive shopping experience for customers while upholding the store's standards and policies.
Responsibilities:
· Provide outstanding customer service by greeting and assisting customers in a friendly and professional manner.
· Aid customers in locating products and provide accurate information about their features, prices, and promotions.
· Process sales transactions, including operating cash registers, scanners, and credit card machines, while maintaining accuracy and efficiency.
· Maintain a clean and organized store environment by regularly tidying shelves, displays, and aisles.
· Monitor inventory levels and restock merchandise to ensure product availability and appealing displays.
· Assist in receiving and unpacking new shipments, verifying accuracy, and stocking items on shelves or in designated areas.
· Respond to customer inquiries, concerns, and complaints, resolving issues promptly and escalating complex matters to the appropriate personnel.
· Follow company policies and procedures, including adhering to safety guidelines and security measures.
· Collaborate with team members to achieve sales targets and ensure smooth store operations.
· Product drop off and pick up at partner stores
· Stay updated on product knowledge, including features, benefits, and usage, to provide accurate and helpful information to customers.
· Participate in training programs and meetings to enhance product knowledge and improve customer service skills.
Qualifications:
· High school diploma or equivalent.
· Proven experience in a customer service-oriented role is desirable.
· Excellent interpersonal and communication skills.
· Strong organizational and multitasking abilities.
· Basic math skills for cash handling and transaction processing.
· Attention to detail and accuracy in handling products and inventory.
· Ability to work in a fast-paced environment and remain calm under pressure.
· Flexibility to work in shifts, including weekends and holidays.
· Physical stamina to stand for extended periods and lift/move moderately heavy items.
· Knowledge of Point of Sale (POS) systems and basic computer proficiency is a plus.
· Microsoft word, Excel and powerpoint
· Note: The responsibilities and qualifications outlined above are intended to be representative, but not all-inclusive of the duties and skills required for this role. Other related tasks and requirements may be assigned as needed.
Send all CVs to: ogaprotectstores@gmail.com
Deadline: 19th May, 2023
Job Type: Full-time
Pay: ₦35,000.00 - ₦50,000.00 per month
Ability to commute/relocate:
- Lagos: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- What is your age?
Language:
- English (Preferred)
